Summary
Position Summary: Responsible for the oversight of daily operations, staffing, and workflows for the Care Management Department. In collaboration with the AVP of Utilization and Care Management leader, this professional manages a team of staff, composed primarily of nurses and social workers. This team is responsible for providing care management services to the hospital's patient population that consists of care coordination, care progression, discharge planning, and social services. This team also works in collaboration with the medical and nursing staff to manage length of stay and the care of patients at risk for readmission. With the AVP, the Manager leads the team in continuous process improvement activities to ensure that patients receive cost-effective, high quality, and safe care. This professional also collaborates with both hospital and care management leadership to create and achieve department goals and initiatives. This includes supporting the tracking, trending, and reporting of department metrics that reflect the hospital's financial performance and progress toward patient satisfaction goals. This position provides leadership and supervision to Case Managers, Social Workers and support staff and assesses needs, plans, communicates, and designs services that are appropriate to the hospital mission and patient/family needs.
Requirements/Qualifications:
Additional Information
As one of the largest health care providers in Maryland, with 13,000 team members, We strive to CARE BRAVELY for over 1 million patients annually. LifeBridge Health includes Sinai Hospital of Baltimore, Northwest Hospital, Carroll Hospital, Levindale Hebrew Geriatric Center and Hospital and Grace Medical Center, as well as our Community Physician Enterprise, Center for Hope, Practice Dynamics, and business partners: LifeBridge Health & Fitness, ExpressCare and HomeCare of Maryland.